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PREPARATION &
PLANNING |
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Manager or leader? Understanding the
roles and responsibilities of both. |
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An understanding of how a team can
fail and how to avoid it. |
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Identifying important objectives and
team plans. |
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Managing and leading your team in a
changing market place. |
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COMMUNICATION & MOTIVATION |
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Communication skills needed to lead
a successful team. |
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How different people are motivated
and how to adapt for greatly improved results. |
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Ensuring the team is motivated to put
plans into action with commitment. |
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How and when to use the management
styles available to you. |
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Communicating your expectations. |
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GOALS & TARGETS |
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Setting targets and establishing methods
for achieving them. |
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Controlling the process by which
goals and targets are met. |
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How to introduce and monitor individual
Personal Action Plans (PAPS). |
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EFFECTIVE MEETINGS |
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How to conduct effective meetings. |
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How to tackle problems and decide on
the most appropriate solutions. |
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What to delegate, and how to delegate
it, whilst minimizing fears the team may have. |
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How to be assertive in difficult situations. |
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ON-GOING IMPROVEMENT |
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Identifying areas for individual and
team improvement and and dealing with under-performance. |
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Developing your training and coaching
skills and how to improve on an annual basis. |
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SUPPORT |
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SUPPORT All our courses
come with one year’s telephone support. This allows delegates to
talk with a trainer and get advice and training material when working
on projects. Call 02380 840376 for more information |
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RESULTS |
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Managers and team leaders who
have attended this course reported that they were able to get the
whole team motivated and back on target. They also said that they
had more time to do both parts of their job efficiently "Designed
for managers who want to get the best out of their team" |