Balancing the role
Leader or manager?		 Total team success
Managing difficult staff
In most teams there are a small number of people who are difficult to motivate. If not handled properly they can have a detrimental effect
on the other members of the team. This very successful course explains how to manage the whole team including the team members
who need more motivation.
The course looks at six main areas:-
1. Understanding the difference between leading and managing
2. Balancing the role of running a team and dealing with a busy workload
3. Setting goals to ensure the team is motivated to put the plans into action
Workshops = Yes............ Role play = No
4. Putting into place an effective coaching strategy
5. Implementing changes needed to achieve team success
6. Tackling problems, considering alternatives and their implications, deciding on the most appropriate solutions and gaining commitment from staff
Managers and team leaders who have attended this course reported that they were more able to get the whole team motivated and back
on target. They also say that they have more time to do both parts of their job more efficiently